Assuring Quality at UL

The fundamental approach to ensuring quality at the University of Ljubljana (UL) is what is called the PDCA cycle, i.e. plan-do-check-act, which constitutes a four-step method of management that covers planning, implementing the planned measures, watching over and checking the appropriateness of implementation and taking action on the basis of experience obtained from implementation.

UL systems of quality are therefore based on a closed feedback loop, with clear processes of identifying objectives and priorities, planning measures and operation, implementing planned activities and monitoring and evaluating activities and measures implemented, including an assessment of the effects, which serves as input information for a new cycle of planning.

The operation of the quality system and its basic processes and principles are determined by the Quality System Rules of the UL.

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